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Frequently Asked Questions (FAQ)
What is CDKeySoft.com?
CDKeySoft.com is a leading online platform offering a wide range of certified pre-owned software licenses at competitive prices. We provide a secure and reliable marketplace for purchasing genuine software products from reputable sources.
Are the software licenses sold on CDKeySoft.com genuine?
Yes, all software licenses available on CDKeySoft.com are 100% genuine and authentic. We source our licenses from reputable suppliers and ensure they meet industry standards for authenticity and reliability.
How does the purchasing process work?
Purchasing software licenses on CDKeySoft.com is simple and straightforward. Once you find the desired product, add it to your cart and proceed to checkout. You'll receive your license key via email shortly after completing your purchase.
Can I return or exchange a product if I'm not satisfied?
Yes, we offer a hassle-free return and exchange policy. If you're not completely satisfied with your purchase, you can request a refund or exchange within 14 days of the purchase date. Please refer to our Refund Policy for more information.
Are there any additional fees or hidden charges?
No, we believe in transparent pricing. The price you see on the product page is the final price you'll pay at checkout. There are no additional fees or hidden charges.
Warranty Information
What is covered under the warranty?
All software licenses purchased from CDKeySoft.com are covered by a 1-5 years warranty. This warranty covers any defects or issues with the product key, including invalid or non-working keys.
How do I claim warranty service?
To claim warranty service, simply contact our customer support team with your order details and a description of the issue you're experiencing. We'll promptly assist you in resolving the problem and providing a replacement key if necessary.
Are there any limitations to the warranty?
While our warranty covers most issues with the product key, there are some limitations and exclusions. Please review our Warranty Policy for detailed information on coverage, limitations, and exclusions.
How long does the warranty last?
The warranty period for software licenses purchased from CDKeySoft.com typically lasts for 5 years from the date of purchase. Please refer to your order confirmation or contact our customer support team for specific warranty details.
Can I extend the warranty coverage?
Yes, we offer optional warranty extension plans for additional peace of mind. Contact our customer support team for more information on warranty extension options.