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Returns & Refunds Policy
At CDKeysoft, we strive to provide a seamless shopping experience for our customers. If you are not entirely satisfied with your purchase, we're here to help with our Returns & Refunds Policy:
Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refund Period: You have 14 days to return an item from the date you received it.
Refund Process: To initiate a return, please contact our customer support team with your order details. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Refund Eligibility: If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Non-Refundable Items: Certain items are not eligible for refund, including digital downloads or activation codes that have been used or redeemed.
Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue promptly.
Exchanges: We do not offer exchanges. If you need a different item, you will need to return the original item for a refund and place a new order.
Return Shipping: You will be responsible for paying for your own shipping costs for returning your item.
Contact Us: If you have any questions about our Returns & Refunds Policy, please contact us at [insert contact email or phone number].
By making a purchase on CDKeysoft, you agree to abide by our Returns & Refunds Policy. We reserve the right to update or modify this policy at any time without prior notice.